Your Personalised Home Care Package in NSW, ACT, QLD
Home Care Packages (HCP) are one of the ways that older Australians can access affordable care services to get some help at home. They are designed for those with more complex care needs that go beyond what the Commonwealth Home Support Programme can provide.
Home Care Packages can be an option if you need a coordinated approach to the delivery of your help at home – perhaps because you need help with many everyday tasks, or the care you need is more complex or intensive.
Home Care Packages, levels 1 to 4, are funded by the Commonwealth Government. They are a great way for you to access support that will help you stay in your own home longer. A Home Care Package can fund services like domestic assistance, home and garden maintenance, transport, personal care, a helping hand with meal preparation, nursing care, social support and therapy services.
How Much Does The Government Contribute?
The Australian Government contributes a different amount for each level of Home Care Package. The government subsidy for each package level is as follows:
| Home Care Package level | Daily government subsidy rate | Fortnightly government contribution |
| Level 1 | $28.14 | $393.96 |
| Level 2 | $49.49 | $692.86 |
| Level 3 | $107.70 | $1,507.80 |
| Level 4 | $163.27 | $2,285.78 |
The government contribution changes on 1 July every year; these figures are up to date as at 1 July 2023.
The government contribution is paid directly to Webb Home Care. You work in partnership with us to determine the care and services you need, within the package budget. The funds won’t affect your pension, because they don’t count as income.
What Services Can I Get?
Depending on the level of Home Care Package you receive, you can get assistance with a range of different services.
Bathing, hygiene and grooming
Nursing
Podiatry, physiotherapy and other therapies
Meals and Food Preparation
Help with impairments or continence
Cleaning, laundry and other chores
Home and garden maintenance
Changes to your home
Aids to stay independent
Transport
What Else Could Be Included?
Home Care Packages are flexible; there may be other care and services that are suited to your needs. Together with your provider, you will need to work out if a care or service that you need:
- Is directly linked to your identified care needs and goals
- Will improve your health and wellbeing
- Is necessary for you to remain living safely and independently in your home
- Can be delivered within your Home Care Package budget, and
- Would be considered an acceptable use of government funds
A Home Care Package should not be used for, and does not replace, care and services that can be accessed through other health programs that you might be eligible for. You should continue to access these if and when you need them, through your GP and hospitals.
Locations
We offer home care services in the following locations:
What Services Are Not Included?
There are care and services that you must not use Home Care Package funds for:
- Items that would normally be purchased out of general income
- Buying food, except as part of enteral feeding requirements
- Payment for permanent accommodation, including assistance with home purchase, mortgage payments or rent
- Payment of home care fees
- Payment of fees or charges for other types of care funded or jointly funded by the Australian Government
- Home modifications or assets that are not related to your care needs
- Travel and accommodation for holidays
- Cost of entertainment activities, such as club memberships and tickets to sporting events
- Gambling activities
- Payment for services and items covered by the Medicare Benefits Schedule or the Pharmaceutical Benefits Scheme
Am I Eligible for These Services?
Eligibility is based on your care needs as determined through an assessment, but you must also be:
- An older person who needs coordinated services to help them stay at home, or
- A younger person with a disability, dementia or other care needs not met through other specialist services
Your financial situation won’t affect your eligibility. But you may also need an income assessment through Services Australia to work out exactly how much you may be asked to contribute.